List of AI News about AI customer service
Time | Details |
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2025-06-30 15:30 |
11ai Leverages Conversational AI Platform With Integrated RAG and Multilingual Voice Agents
According to @elevenlabsio, 11ai is powered by their advanced Conversational AI platform, which enables the rapid deployment of interactive voice agents supporting both voice and text. The platform features integrated Retrieval-Augmented Generation (RAG), automatic language detection, and seamless integration capabilities, positioning it as a comprehensive solution for businesses seeking scalable, multilingual AI customer service and engagement tools. This development highlights a growing trend in the AI industry towards robust, plug-and-play voice AI platforms designed for enterprise deployment and enhanced automation. Source: elevenlabs.io/conversational |
2025-06-30 15:03 |
11ai Conversational AI: Advanced Platform for Interactive Voice Agents with RAG and Language Detection
According to @elevenlabsio, 11ai is powered by their Conversational AI platform, which enables businesses to deploy interactive voice agents supporting both voice and text. The platform offers integrated Retrieval-Augmented Generation (RAG), real-time language detection, and seamless multi-modal interactions, addressing the growing demand for scalable, multilingual AI-driven customer service and automation solutions. This development highlights significant opportunities for enterprises to improve user engagement and streamline support operations using state-of-the-art conversational AI technologies (Source: elevenlabs.io/conversational). |
2025-06-07 19:12 |
How to Choose the Best AI Voice: ElevenLabs Highlights 22 High-Quality Expressive Voices for v3
According to ElevenLabs (@elevenlabsio), selecting the right AI-generated voice is crucial, as some voices offer significantly higher quality and emotional expressiveness. The company recommends using voices specifically designed for the language in use to achieve optimal clarity and naturalness. ElevenLabs emphasizes the importance of developing new voices with a wider emotional range, highlighting 22 voices that perform exceptionally well with their v3 model. This development enables businesses in sectors like customer service, content creation, and localization to leverage more authentic and engaging voice AI solutions, improving user engagement and broadening market opportunities. (Source: ElevenLabs Twitter, June 7, 2025) |
2025-06-05 20:32 |
Anthropic Unveils Advanced Claude AI Model: Key Business Use Cases and Industry Impact in 2025
According to Anthropic (@AnthropicAI), the company has officially announced the release of its latest Claude AI model on June 5, 2025. The new Claude version is designed to deliver enhanced natural language understanding and reasoning abilities, targeting enterprise customers in sectors like finance, legal, and customer service. Anthropic highlights practical applications such as automated document analysis, intelligent chatbots, and compliance monitoring, aiming to streamline operations and reduce costs for businesses adopting AI-driven solutions (Source: Anthropic Twitter, June 5, 2025). The update reinforces Anthropic’s competitive position in the fast-evolving AI landscape, offering companies new opportunities to leverage generative AI for efficiency and innovation. |
2025-05-29 16:14 |
AI for Customer Experience: ElevenLabs Hosts Rooftop Fireside Chat on Practical Applications and Business Impact
According to ElevenLabs (@elevenlabsio), a rooftop event on June 5 in East Village will focus on how artificial intelligence is transforming customer experiences. The fireside chat will gather AI experts and business leaders to discuss real-world use cases where AI improves customer engagement, automates support, and personalizes interactions. This event highlights the growing business demand for AI-powered customer service solutions and presents networking opportunities for companies seeking to leverage conversational AI, generative AI, and automation for competitive advantage (source: ElevenLabs Twitter, May 29, 2025). |