According to Satya Nadella, Swiggy is utilizing Microsoft Fabric to process billions of data points in near real time, enabling advanced AI-driven innovations in their delivery operations for millions of users (source: news.microsoft.com). This integration supports Swiggy in automating logistics, optimizing routes, and personalizing user experiences, demonstrating a strong business case for large-scale AI and data analytics platforms in the food delivery industry.

According to ElevenLabs (@elevenlabsio), Deliveroo is utilizing ElevenLabs Agents to automate re-engagement of inactive rider applicants and verify restaurant operating hours through AI-powered check-in calls. This strategic deployment has resulted in an 80% re-engagement rate for rider applicants, a 75% restaurant contact rate for operating hour verification, and 86% of partner sites successfully contacted for rider tag activation. These results demonstrate significant business impact and operational efficiency for online food delivery platforms by integrating generative AI into customer and partner workflows (source: @elevenlabsio).