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customer service AI AI News List | Blockchain.News
AI News List

List of AI News about customer service AI

Time Details
2025-08-16
07:46
GPT-5 AI Model Launches with Enhanced Warmth and Friendliness Features

According to Greg Brockman (@gdb), GPT-5 has been updated to exhibit a warmer and friendlier conversational style, aiming to improve user engagement and satisfaction. This development is expected to enhance practical applications in customer service, virtual assistants, and AI-driven content creation, making interactions more natural and approachable (source: Greg Brockman, Twitter). For businesses, the friendlier GPT-5 model presents new opportunities to build stronger brand-customer relationships and streamline communication in sectors where empathetic AI responses drive value.

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2025-06-27
18:04
ElevenLabs Launches Eleven v3: Advanced AI Text-to-Speech Model Sets New Standard for Expressive Voice Synthesis

According to @elevenlabsio, the company has launched Eleven v3, their most advanced AI text-to-speech (TTS) model to date, offering unprecedented expressive range for synthetic voices. This development demonstrates significant progress in natural language processing and voice cloning, enabling businesses to deliver more engaging and human-like audio experiences in applications such as audiobooks, virtual assistants, and content localization. The practical business impact includes reduced production costs and faster turnaround for voice content, opening new opportunities in digital media, customer service, and international markets (Source: ElevenLabs Twitter, June 27, 2025).

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