According to @scottshics, Uber operated with roughly 4,000 engineers and about 30,000 full-time support staff plus tens of thousands of outsourced workers to handle over 1 billion customer support issues, and engineering automated classification and workflows so humans only arbitrated exceptions, cutting support headcount to under 20,000 even before the Generative AI era. Source: @scottshics on X, Oct 29, 2025. According to @scottshics, in an agentic world a personal assistant agent can select service providers via code-is-law processes and complete interactions without human involvement, and he expects the majority of business interactions to be automatable by 2026. Source: @scottshics on X, Oct 29, 2025. According to @scottshics, GoKiteAI serves as the execution, settlement, and clearing layer for autonomous agent interactions, highlighting settlement rails as core infrastructure that traders tracking AI–crypto convergence may monitor for narrative momentum and adoption signals. Source: @scottshics on X, Oct 29, 2025.