According to @CoinMarketCap, the company will never direct message you first or ask for funds; any DM claiming to be from CoinMarketCap and requesting money is a scam (source: CoinMarketCap on X, Nov 9, 2025). According to @CoinMarketCap, users should always verify identities before sending funds and treat unsolicited DMs requesting payment as scams, integrating this guidance into trading operations to avoid off-channel fund transfers (source: CoinMarketCap on X, Nov 9, 2025).