According to Sawyer Merritt, Tesla's AI-powered service app delivers a seamless customer experience by enabling real-time tracking, technician communication, and transparent cost information—all managed through the app interface (Source: Sawyer Merritt on Twitter). This digital-first approach, powered by AI-driven automation and data analytics, offers a significant improvement over traditional automotive service models and highlights new business opportunities for AI integration in after-sales support. Tesla's approach demonstrates how AI can streamline service workflows, improve responsiveness, and enhance customer satisfaction, setting a benchmark for legacy automakers seeking digital transformation.