According to @elevenlabsio, ElevenLabs AI Agents now support navigating IVR phone trees by generating keypad tones as a system tool. This enhancement allows AI agents to interact effectively with business phone systems, automating tasks such as menu navigation and information retrieval. The feature can be enabled either with a single line of code or through a simple UI toggle, streamlining integration for enterprise communication workflows. This development demonstrates a significant step toward automating customer support and voice-driven business operations, offering new business opportunities in AI-powered telephony solutions (source: @elevenlabsio, June 2024).